Schedule a One-on-One appointment to review your health plan needs.
Simply choose a date/time and an Aetna team member will call you to get your personalized questions answered. We offer phone appointments for 15 minutes. We get it, health plans can be complex – you've got questions, we’ve got answers.What to expect in the One-on-One:
- We'll review your specific health plan needs
- We'll walk you through Aetna’s Federal plan options to find the best fit for you
- We'll help simplify and make the enrollment process easier
Schedule your One-on-One plan review appointment
Choose a phone appointment or start by selecting a team member:
Choose a date and meet with the first available team member:
Start with a team member:
Choose a specific team member you'd like to talk with:
Are you a member looking for help with a claim?
Our customer service team is ready to help.
Call customer service at: 1-888-238-6240 (TTY: 711)
Email and chat options are also available in your Member Website
By providing Aetna® with your e-mail address or telephone number, you agree to allow Aetna to contact you regarding information related to its health benefits plans, products, services, and/or educational information related to health care.