Schedule a One-on-One phone or video appointment.
Simply choose a date and an Aetna team member will call you. All Phone appointments are scheduled for 20 minutes and Video appointments are available for 30 mins during open season.
We get it, health plans can be complex – you've got questions. We're here to simplify the process. This feature allows you to find a date and time that's right for you to talk to an Aetna Team Member via phone or video*. Simply choose a date and time, enter a bit of info about yourself, and an Aetna team member will call you to help get your questions answered.
*Video appointments are available via Webex and may require you to download the mobile app or desktop version join. For information on how to join via webex visit Webex Help Center or watch this video.
When scheduling an appointment, you'll have the opportunity to:
1.
For Phone Appointments:
Choose a date and meet with the first available team member:
2.
For Video Appointments:
Choose a date and meet with the first available team member:
By providing Aetna with your e-mail address or telephone number, you agree to allow Aetna to contact you regarding information related to its health benefits plans, products, services, and/or educational information related to health care.
